GUVY CLOTHING LLP takes order for customized clothing wherein the customer has an option of doorstep service. A team of GUVY CLOTHING LLP will arrive at customer’s doorsteps to take customer body measurements or customer has an option to give sample for stitching in order to customize the garments. GUVY CLOTHING LLP has their logistic partners through which stitching samples can be provided to us.
METHOD OF WORKING
GUVY CLOTHING LLP as a brand is giving 2 options to the customers which are,
Option I – This option is only available to the consumers who are staying within the Hyderabad city. If the pin code entered by the consumer is within the premises of Hyderabad, the tailor would go to the address provided by consumer for the whole-body measurements. If there are number of shirts ordered by a consumer, one trial shirt would be made according to the measures taken by tailor. The measures taken by tailors would be taken as the final measurements and trial shirt would be made using those measurements. After the fitting of the shirt is confirmed by the consumer, rest of the shirts would be made accordingly. For any kind of alterations in this case, the picture of the consumer wearing shirt has to be uploaded in the account information to understand the fitting issues in a better manner and GUVY CLOTHING LLP would do the best of ability to fix the fitting issues of the consumer.
Option II – This option is available to the consumers residing in the parts of India where the logistic service of the GUVY CLOTHING LLP is available. Through this option one of the sample shirts can be sent by customer and that sample shirt will be picked up by an authorised logistic service from the pickup address provided by the consumer. If there are number of shirts ordered by a consumer, one trial shirt would be made according to the measures and style of the sample shirt sent by the consumer. After the fitting of the shirt is confirmed by the consumer, rest of the shirts would be made accordingly.
Note – The pincode which is not in the service areas of the logistic partner associated with GUVY CLOTHING LLPwould not be considered for the service.
- The refunds in exceptional cases are possible only in case there is a mistake from the side of GUVY CLOTHING LLP. If the alteration is done according to the measures stated by the client and it becomes too small, GUVY CLOTHING LLP is not responsible for the same.
- The refund amount would only be credited in the GUVY wallet of the consumer.
- In case the customer is choosing for Option 2 of the method of working it is not the responsibility of the GUVY CLOTHING LLP for any misplacement in the transit of the sample shirt.
- It is the responsibility of the consumer to follow the wash care/ Ironing instructions.
- GUVY CLOTHING LLP is not responsible for shrinking & damages occurred due to the improper washing, ironing & treatment of clothes. No alterations or refunds would be entertained in these events.
There is no exchange policy involved in this purchase.
ALTERATIONS | OVERVIEW
- GUVY CLOTHING LLP believes that fit is the most important part of a good outfit and we want you to receive the best made to measure shopping experience possible. Should any of your garments need alterations, please see your options below.
- Make sure to notify us within 7 days from the date you received your order by contacting our GUVY CLOTHING LLP Customer Care or booking an appointment online. You will not be able to apply for any alterations once the applicable period has expired. Please make sure to contact our GUVY CLOTHING LLPCustomer Care if you have any difficulty submitting your application before the expiration of such period.
- In conditions where the alteration is not possible, then there is the refund policy for exceptional cases. GUVY CLOTHING LLP will issue a credit in your GUVY CLOTHING LLP’s wallet for future use equal to the billed amount.
ALTERATIONS | EXPANDED
- All GUVY CLOTHING LLP made to measure garments are made to your unique measurements and customizations so they may require adjustments that can be handled by completing alterations.
- You can book an appointment online and our tailor will arrive at your doorstep, once you have received your order. Our team will guide you through the process and will take care of any alterations that are required in your order and update your measurement profile on your account once the alterations have been completed.
- It is important to note that there is a shrinking allowance applicable on some fabrics which holds the property of shrinking. The shirts would be made longer than usual in those situations.
- In the event you are not satisfied with the fit of the garments, please contact our GUVY CLOTHING LLPCustomer Care, noting the adjustments needed and pictures of yourself wearing the garments. Our GUVY CLOTHING LLP Customer Care members will make an expert assessment and provide a recommendation on next steps.
- You can change your measurements based on the alterations with assistance from a stylist or master from GUVY CLOTHING LLP stores.
TERMS OF SERVICE
- GUVY CLOTHING LLP reserves the right, in its sole discretion and at any time after receiving your order, to accept, refuse, place on hold or cancel any order you submit to us on account of any reasons, including but not limited to:
- If your order items are not in stock due to any reasons; and
- The right to limit quantities purchased. Once we receive your order, we’ll provide you with an email order confirmation or confirmation through any other channels. Your receipt of an order confirmation does not signify GUVY CLOTHING LLP’s acceptance of your order or a confirmation of our offer to sell; but simply an acknowledgement that we received your order.
- After receiving your order, GUVY CLOTHING LLP may contact you to request clarification, additional or missing information regarding your order or your account including measurements – even pictures – or customizations. It is your sole responsibility to deliver the additional information to GUVY CLOTHING LLPin a timely and opportune manner. GUVY CLOTHING LLP reserves the right, in its sole discretion, to place your order on-hold or even cancel it if the requested information is not received in time or is incomplete.
- In the event GUVY CLOTHING LLP makes a change to or cancels an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was submitted. If your order is cancelled, GUVY CLOTHING LLP will issue a credit in your GUVY CLOTHING LLP’s wallet for future use equal to the billed amount, per these Terms.
- If you wish to make changes or cancel your order, please contact our GUVY CLOTHING LLP by telephone only at 9705076076, within 1 business day of submitting your order. We cannot guarantee any order changes or cancellations requested via email, at any time, even during this timeframe. Please ensure to double check your fabric selection, measurements and customizations before submitting. Your order will be confirmed and we cannot guarantee changes after this.
- Once you placed the order, it cannot be cancelled by the customer.
PRICING AND PROMOTIONS
- Prices at GUVY CLOTHING LLP will be displayed in Rupees.
- GUVY CLOTHING LLP reserves the right to change prices for products displayed at any time, and to correct errors that may inadvertently occur, including pricing and promotions, even after you have submitted your order.
- Promotional codes or coupons may not be combined, unless expressly stated by GUVY CLOTHING LLP. In the event where more than one promotional code or coupon has been used by a customer when submitting an order, whether intentionally or not, GUVY CLOTHING LLP, at its sole discretion, reserves the right to: i) limit the number of the promotional codes or coupons applied to the order; or ii) cancel or modify the order, per these Terms. No promotional codes, including referral program rewards or email list sign-up codes are applicable towards the purchase of clearance items, even if such items were included in the clearance section for a specific timeframe.
- All promotions and discounts at GUVY CLOTHING LLP shall be subject to these Terms as well as the promotion’s own terms and conditions. In case of conflict between these Terms and the promotion’s own terms and conditions, these Terms shall apply.
PRODUCT INFORMATION AND AVAILABILITY
- There may be information at GUVY CLOTHING LLP’s website that contains errors, inaccuracies, or omissions that may relate to product descriptions, price, offers, and availability. GUVY CLOTHING LLP reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the GUVY CLOTHING LLP’s website is inaccurate at any time without prior notice, even after you have submitted your order.
- GUVY CLOTHING LLP has made and will continue to make every effort to display as accurately as possible the information and colors of our products and fabrics available. GUVY CLOTHING LLP does not guarantee that the correct product colour or texture will be accurately displayed at your device screen.
- GUVY CLOTHING LLP accepts sample for stitching for the perfect size by you. GUVY CLOTHING LLPdoes not guarantee to refund if anything happens to the sample during the transportation by the logistic partners.
- Given supply and/or fabrication constraints, some of our products may have limited availability for purchase. GUVY CLOTHING LLP cannot guarantee availability of a specific product and reserves the right to remove any product or change its availability for purchase at any time, including after you submit an order. In the event GUVY CLOTHING LLP cannot supply a product or a specific fabric you ordered, at its sole discretion, GUVY CLOTHING LLP will: i) contact you to select a different fabric for your garments; or ii) cancel the order and issue a credit for future use equal to your purchase price in full. If the new fabric selected has a different price than the fabric originally selected, GUVY CLOTHING LLP will issue a credit or charge you the difference accordingly.
- GUVY CLOTHING LLP reserves the right to determine, in its sole discretion, what products will be available.
SHIPPING AND DELIVERY
- GUVY CLOTHING LLP may offer free shipping on orders over a certain threshold. For orders outside India, or orders that do not meet the free shipping threshold, GUVY CLOTHING LLP will charge a shipping fee per order or may not accept/cancel the order.
- GUVY CLOTHING LLP will prepare your order within 10 to 15 business days from the date of the order confirmed by us.
- In the event, anything happens by the logistic agents during the transportation, GUVY CLOTHING LLP holds no responsibility of the same.
- GUVY CLOTHING LLP will ship your order via a recognized carrier and will notify you once your order has shipped. Delivery requires a signature and Customers shall be responsible for coordinating and accepting delivery from the carrier.
- GUVY CLOTHING LLP will make its best efforts to ship orders all over India and outside India only to selected locations (on individual request basis). However, we may not be able to ship outside India or many locations in India due to various reasons. In case we are not able to ship the ordered products, GUVY CLOTHING LLP will issue a credit in the account for the equivalent amount.
- Prices reflected on GUVY CLOTHING LLP’s website include any duty/customs charges for orders within India- unless expressly stated otherwise. If you’re asked to pay any customs charges on your order within India, please contact our GUVY CLOTHING LLP Customer Care with the respective proof of payment for our review.
- Additional shipping charges and duty/customs may apply for addresses outside of India, which shall be the sole responsibility of the customer, as the importer of record.
- All estimated shipping dates regarding your order provided by GUVY CLOTHING LLP to you, shall be for reference only and may not be considered a guarantee, compromise or commitment from GUVY CLOTHING LLP to deliver your order to you on such date. Since the actual delivery of your order can be impacted by events beyond GUVY CLOTHING LLP’s control once it has been shipped, GUVY CLOTHING LLP cannot be held liable for late deliveries.
- If you need your garments for a special event or specific date, we encourage you to submit your order with at least 30 days in advance of your event or date.
ABANDONED GARMENTS AT SHOWROOMS
In the event that garments and/or orders are not collected by you within 60 days after you’re initially notified via email or phone, GUVY CLOTHING LLP reserves the right to dispose of it/them in its sole discretion and shall not be held liable for any loss or damage that you may suffer in such an event. GUVY CLOTHING LLP will attempt to contact you at least 3 times during such a 90-day timeframe to avoid such scenarios.
- The present Terms and Conditions may be modified, amended and/or substituted anytime by GUVY CLOTHING LLP at its sole discretion, with or without prior notice. For this reason, we encourage you to review these Terms whenever you visit GUVY CLOTHING LLP stores. Your use of GUVY CLOTHING LLP at our website will signify your agreement to these Terms. The most recent Terms posted on GUVY CLOTHING LLP’s website will be binding on you and GUVY CLOTHING LLP.
- You agree to hold harmless and indemnify GUVY CLOTHING LLP, its agents and representatives against any and all liability, damages or causes of action (however named or described with respect to or arising out of either: (i) your transactions with GUVY CLOTHING LLP; (ii) your breach of any representation, warranty, or other provision of these Terms.
- You hereby release, waive and discharge any and all claims of damage, loss or causes of action which you or any of your representatives, heirs, next of kin or assignees may have or which may hereinafter accrue to such persons against GUVY CLOTHING LLP, its agents and representatives as a result of your transactions with GUVY CLOTHING LLP.
- These Terms shall be construed in accordance with all applicable federal, provincial and municipal laws and regulations of GUVY CLOTHING LLP’s province or state of incorporation, respectively, and the federal laws applicable therein, without regard to any conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively by the province, state and/or federal courts of such province or state. The waiver of any provision of these Terms by GUVY CLOTHING LLP shall not be considered a waiver of any other provision or of GUVY CLOTHING LLP right to require strict observance of each of the terms herein. If any provision under these Terms is considered void, null or illegal for any reason by a relevant authority, such provision must be adjusted just enough to correct such nullity or illegality and shall not affect the other provisions hereof.
PRICING AND PROMOTIONS
- All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to GUVY CLOTHING LLP, and is may be protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
YOUR USE OF THE SITE
- You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. GUVY CLOTHING LLP reserves the right to bar any such activity.
- You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any GUVY CLOTHING LLP server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.
- You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer ofGUVY CLOTHING LLP, including any GUVY CLOTHING LLP Account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.
- You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or GUVY CLOTHING LLP‘s systems or networks, or any systems or networks connected to the Site or to GUVY CLOTHING LLP.
- You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.
- You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to GUVY CLOTHING LLP on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
PURCHASES: OTHER TERMS AND CONDITIONS
- GUVY CLOTHING LLP’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.
- GUVY CLOTHING LLP may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and GUVY CLOTHING LLP makes no commitment to update the materials on the Site with respect to such products and services.
- Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site.
ACCOUNTS, PASSWORDS & SECURITY
- Certain features or services offered on or through the Site may require you to open an Account (including setting up GUVY CLOTHING LLP username and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify GUVY CLOTHING LLP immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by GUVY CLOTHING LLP or any other user of or visitor to the Site due to someone else using your GUVY CLOTHING LLPusername, password or account as a result of your failing to keep your account information secure and confidential.
- You may not use anyone else’s GUVY CLOTHING LLP username, password or account at any time without the express permission and consent of the holder of that GUVY CLOTHING LLP ID, password or account. GUVY CLOTHING LLP cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
LINKS TO OTHER SITES AND TO THE GUVY CLOTHING LLP SITE
This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under GUVY CLOTHING LLP‘s control, and GUVY CLOTHING LLP is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
- GUVY CLOTHING LLP does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an “as-is” and “as-available” basis. All information provided on the site is subject to change without notice. GUVY CLOTHING LLP cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. GUVY CLOTHING LLP disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. GUVY CLOTHING LLP disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site and/or any GUVY CLOTHING LLP services. You assume total responsibility for your use of the site and any linked sites. your sole remedy against GUVY CLOTHING LLP for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.
- GUVY CLOTHING LLP reserves the right to do any of the following, at any time, without notice:
- To modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason:
- To modify or change the Site, or any portion of the Site, and any applicable policies or terms:
- To interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
LIMITATION OF LIABILITY
Except where prohibited by law, in no event will GUVY CLOTHING LLP be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if GUVY CLOTHING LLP has been advised of the possibility of such damages.
You agree to indemnify and hold GUVY CLOTHING LLP, its officers, presidents, shareholders, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against GUVY CLOTHING LLP by any third party due to or arising out of or in connection with your use of the Site.
- GUVY CLOTHING LLP may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) GUVY CLOTHING LLP‘s rights or property, or the rights or property of visitors to or users of the Site, including GUVY CLOTHING LLP‘s customers. GUVY CLOTHING LLP reserves the right at all times to disclose any information that GUVY CLOTHING LLPdeems necessary to comply with any applicable law, regulation, legal process or governmental request. GUVY CLOTHING LLP also may disclose your information when GUVY CLOTHING LLP determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
- You acknowledge and agree that GUVY CLOTHING LLP may preserve any transmittal or communication by you with GUVY CLOTHING LLP through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or GUVY CLOTHING LLP determines that such preservation or disclosure is reasonably necessary to:
- comply with the legal process.
- respond to claims that any such data violates the rights of others.
- protect the rights, property or personal safety of GUVY CLOTHING LLP, its employees, users of or visitors to the Site, and the public.
- You agree that GUVY CLOTHING LLP may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to):
- requests by law enforcement or other government agencies.
- a request by you (self-initiated account deletions).
- discontinuance or material modification of the Site or any service offered on or through the Site.
- unexpected technical issues or problems.
GOVERNING LAW: DISPUTE RESOLUTION
- You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation Indian export laws and regulations.
FEEDBACK AND INFORMATION
Any feedback you provide at this site shall be deemed to be non-confidential. GUVY CLOTHING LLP shall be free to use such information on an unrestricted basis. The information contained in this web site is subject to change without notice.